Terms of sale
Kagurabachi Merch – Terms and Conditions of Sale
Last Updated: October 25, 2026
Welcome to Kagurabachi-Merch.com! These Terms and Conditions of Sale (“Terms”) govern purchases made through our website and describe the relationship between you (“the Customer”) and Kagurabachi-Merch.com (“we,” “us,” “our,” or the “Store”). Please read these Terms carefully before placing an order.
By placing an order through our website, you acknowledge that you have read these Terms. Your purchase is also subject to applicable laws and the policies presented on our website.
1. Purpose
These Terms establish the general conditions applicable to the purchase of merchandise inspired by Kagurabachi, including apparel, accessories, collectibles, posters, phone cases, and other products offered through our Store.
They explain the ordering process, payment requirements, shipping arrangements, return procedures, and the respective rights and responsibilities of customers and the Store.
2. Acceptance of Terms
By placing an order on https://kagurabachi-merch.com/, you agree to follow these Terms and the applicable policies published on the website, including our Shipping Policy, Return and Refund Policy, Privacy Policy, and any relevant checkout conditions.
You are responsible for reviewing the information displayed before completing your purchase, including product details, prices, shipping charges, and delivery estimates.
If you do not agree with these Terms, please do not complete your purchase.
3. Products and Availability
Our Store offers merchandise inspired by the Kagurabachi manga series and its characters.
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Products are offered subject to availability.
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Product descriptions, specifications, prices, and images may be updated from time to time.
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Colors and visual details may vary slightly because of screen settings, lighting, manufacturing processes, or supplier variations.
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Product measurements, materials, sizing information, and other specifications should be reviewed on the relevant product page before ordering.
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Some products may become unavailable or be discontinued without prior notice.
We make reasonable efforts to ensure that product information is accurate. However, nothing in these Terms limits your legal rights if a product is defective, misdescribed, or does not conform to the applicable contract.
4. Order Process
To place an order, customers generally need to:
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Select the desired products and add them to the shopping cart.
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Provide accurate shipping and billing information.
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Review the selected products, quantities, prices, shipping costs, and total order amount.
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Select an available payment method and complete checkout.
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Receive an order confirmation or other communication regarding the order.
An order confirmation email acknowledges receipt of the order but does not necessarily mean that the order has been dispatched.
Where an order cannot be fulfilled, payment is unsuccessful, a material pricing error occurs, or there are reasonable grounds to suspect fraud or unauthorized activity, we may contact the customer or take appropriate action in accordance with applicable law.
If an order is cancelled after payment has been collected, any refund due will be handled in accordance with applicable law and our Refund Policy.
Customers are responsible for ensuring that their order details, delivery address, and contact information are accurate. Please contact us promptly if you discover an error.
5. Prices, Taxes, and Payments
Prices and currencies are displayed on the website or at checkout. The currency shown for a particular order should be checked before payment.
Shipping charges, applicable taxes, customs duties, and other fees will be displayed or explained at checkout where required and where the relevant information is available.
Payment must be completed using an available payment method offered at checkout. Accepted methods may include payment cards, digital payment services, and other options displayed during the purchasing process.
Orders may not be processed if payment is declined, incomplete, or flagged for verification by the relevant payment provider.
Your financial information is processed through the payment systems made available during checkout. Payment processing may be subject to the separate terms and privacy practices of the relevant payment provider.
If an obvious pricing or technical error affects an order, we will handle the matter in accordance with applicable law. We will not use an error as a basis to disregard mandatory consumer protections.
6. Shipping and Delivery
Orders are processed and delivered according to the shipping options available at checkout and the information stated in our Shipping Policy.
Any delivery estimates displayed on the website are estimates rather than guarantees, unless expressly stated otherwise or required by applicable law.
Delivery times may vary depending on the destination, carrier operations, customs procedures, public holidays, weather conditions, and other circumstances affecting transportation.
Customers are responsible for providing a complete and accurate delivery address. Additional costs or delivery difficulties caused by incorrect or incomplete address information may affect the delivery process, subject to applicable law.
If a shipment appears to be delayed, missing, or incorrectly delivered, customers should contact us with their order number and relevant tracking information so that the issue can be reviewed.
We will address shipping issues in accordance with our Shipping Policy and applicable legal obligations. Nothing in these Terms excludes any responsibility for delivery that cannot lawfully be excluded.
7. Order Cancellations
Customers who wish to cancel an order should contact us as soon as possible after placing it.
Cancellation may depend on whether the order has entered processing, production, fulfilment, or dispatch. Once an order has been shipped or production has begun, cancellation may no longer be possible through the ordinary order-cancellation process.
However, statutory cancellation and withdrawal rights remain available wherever required by applicable law, regardless of any internal processing status.
If an order is successfully cancelled and a refund is due, the refund will be processed in accordance with applicable law and the relevant Refund Policy.
8. Returns and Refunds
Returns and refunds are handled in accordance with our Return and Refund Policy and applicable consumer protection laws.
Where a statutory withdrawal right applies, customers may generally have a period of 14 days from receiving the goods to notify the seller that they wish to withdraw from the purchase. The precise rules, exceptions, and procedures depend on applicable law.
Products may be required to be returned in an appropriate condition, with any accessories or packaging required by the applicable return procedure. Customers should follow the instructions provided before sending a return.
Some goods, including certain personalized or made-to-order products, may be exempt from a statutory right of withdrawal where the relevant legal conditions are met. Such exceptions do not remove any rights relating to defective or nonconforming products.
Refunds will be processed using the applicable refund procedure and payment method, subject to legal requirements and any permitted deductions or return-cost arrangements disclosed to the customer.
For detailed instructions, customers should consult our Return and Refund Policy.
9. Defective, Damaged, or Incorrect Products
If a product arrives damaged, defective, or different from the product ordered, customers should contact us and provide their order number, a description of the issue, and supporting photographs where reasonably available.
We will review the report and explain the appropriate next steps.
Depending on the circumstances and applicable law, the available remedy may include a replacement, repair, refund, price reduction, or another legally required solution.
Any reporting timeframe stated in our policies is intended to help us investigate issues promptly and does not eliminate mandatory legal rights that may apply beyond that timeframe.
10. Product Warranty and Liability
Products are covered by any mandatory statutory warranties and consumer protections that apply to the transaction.
Nothing in these Terms excludes or restricts rights that cannot legally be excluded, including applicable rights concerning product conformity, defective goods, refunds, and other remedies provided by law.
To the extent permitted by law, we are not responsible for losses arising solely from circumstances outside our reasonable control. This does not exclude liability where exclusion would be unlawful, including liability that cannot legally be limited.
Customers should use products in accordance with any instructions, warnings, or specifications provided with the product. Product descriptions should be reviewed before purchase to determine whether an item meets the customer's intended requirements.
11. Customer Information and Data Protection
Personal information provided during the ordering process is handled in accordance with our Privacy Policy and applicable data protection laws.
Information may be used where necessary to process orders, receive payments, arrange shipping, provide customer support, prevent fraud, maintain website security, and comply with legal obligations.
Depending on the transaction, information may be processed by service providers involved in website hosting, payment processing, order fulfilment, delivery, customer support, and other operational services.
Customers may have rights concerning access to, correction of, deletion of, or other processing of their personal data, depending on applicable law.
For further information about data collection, use, retention, and applicable rights, please consult our Privacy Policy and the contact methods provided on our website.
12. Intellectual Property
Kagurabachi is a manga series whose title, characters, artwork, story elements, and associated intellectual property belong to their respective rights holders.
The use of the name Kagurabachi on this website identifies the franchise to which the merchandise relates. It does not imply that Kagurabachi-Merch.com owns the underlying franchise rights or is officially affiliated with, sponsored by, endorsed by, or licensed by the creator, publisher, or rights holders, unless expressly authorized.
All third-party trademarks and protected materials remain the property of their respective owners.
Website materials created for the Store, including original text, layout, and branding elements, may be protected by applicable intellectual property laws. Unauthorized use of such materials is prohibited to the extent provided by law.
13. Promotions and Discount Codes
From time to time, the Store may offer promotional prices, discount codes, or special offers.
Promotions may be subject to conditions such as validity periods, minimum order values, eligible products, or restrictions on combining offers. Any relevant conditions will be communicated with the promotion.
Unless required by law or expressly stated otherwise, promotional offers cannot be exchanged for cash and may not be applied retroactively to orders already completed.
We reserve the right to correct errors or discontinue a promotion in accordance with applicable law. Any change will not override rights already acquired by customers under applicable law.
14. Fraud Prevention and Order Review
We may review orders where reasonably necessary to prevent fraud, unauthorized payments, misuse of promotional codes, or other unlawful activity.
If further information is required to verify an order, we may contact the customer or temporarily delay processing while the issue is reviewed.
Orders may be cancelled where there are reasonable grounds and a lawful basis to do so. If payment has already been collected for an order that is cancelled, any refund due will be processed in accordance with applicable law.
15. Changes to These Terms
We may update these Terms to reflect changes in our products, services, operating procedures, or legal obligations.
The current version will be published on this page with its latest revision date. Changes will apply from the date they take effect, subject to applicable law.
The Terms applicable to an existing order will be determined in accordance with the law and the conditions in force when the order was placed. Updates will not remove mandatory rights or retrospectively change an agreement where doing so is not permitted by law.
16. Governing Law and Disputes
These Terms are subject to the laws applicable to the seller and the relevant transaction, including mandatory consumer protection rules.
If a dispute arises, customers are encouraged to contact us first so that we can attempt to resolve the issue through direct communication.
Where an informal resolution is not possible, customers may use any dispute-resolution procedure, consumer authority, or competent court available to them under applicable law.
Nothing in these Terms deprives consumers of mandatory protections or requires them to bring a claim exclusively before a court where such a requirement would be unlawful.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be interpreted or limited to the extent necessary to comply with applicable law.
The remaining provisions will continue to apply to the extent that they remain valid and enforceable.
18. Contact
For questions about these Terms and Conditions of Sale, an order, a product, or a return request, please use the contact methods provided on Kagurabachi-Merch.com.
When contacting us about an existing order, please include your order number and a clear description of the issue. Avoid sending unnecessary payment details or other sensitive personal information.
We aim to provide clear and helpful assistance and to handle customer enquiries in accordance with our published policies and applicable law.
By placing an order through Kagurabachi-Merch.com, you acknowledge that you have had the opportunity to review these Terms and the related policies available on the website. These Terms apply subject to any mandatory rights and protections provided by applicable law.